{"id":36,"date":"2026-10-31T00:48:27","date_gmt":"2026-10-30T22:48:27","guid":{"rendered":"https:\/\/kolos.lv\/shop\/returns\/"},"modified":"2026-10-31T00:48:27","modified_gmt":"2026-10-30T22:48:27","slug":"returns","status":"publish","type":"page","link":"https:\/\/kolos.lv\/shop\/lv\/returns\/","title":{"rendered":"Atteikuma ties\u012bbas un naudas atmaksa"},"content":{"rendered":"

14 dienu atteikuma ties\u012bbas<\/h2>

Ja p\u0113rkat k\u0101 pat\u0113r\u0113t\u0101js, no internet\u0101 nosl\u0113gt\u0101 pirkuma l\u012bguma varat atteikties, nenor\u0101dot iemeslu, 14 dienu laik\u0101 no dienas, kad preci sa\u0146emat j\u016bs vai j\u016bsu nor\u0101d\u012bta tre\u0161\u0101 persona, kas nav p\u0101rvad\u0101t\u0101js. Ja viena pas\u016bt\u012bjuma preces pieg\u0101d\u0101 atsevi\u0161\u0137i, termi\u0146\u0161 s\u0101kas p\u0113c p\u0113d\u0113j\u0101s preces sa\u0146em\u0161anas. \u0160\u012bs likum\u0101 noteikt\u0101s atteikuma ties\u012bbas neattiecas uz pirkumiem saimniecisk\u0101s vai profesion\u0101l\u0101s darb\u012bbas vajadz\u012bb\u0101m.<\/p>

K\u0101 pazi\u0146ot par atteikumu<\/h2>

Pirms termi\u0146a beig\u0101m nos\u016btiet nep\u0101rprotamu pazi\u0146ojumu par v\u0113lmi atteikties no l\u012bguma uz e-pastu heating@kolos.lv<\/a> \u00b7 +371 26022778<\/a> vai pa pastu uz adresi Nomet\u0146u iela 53\u20138, R\u012bga, LV-1002, Latvija. Nor\u0101diet savu v\u0101rdu un pirkuma identific\u0113\u0161anai nepiecie\u0161amo inform\u0101ciju, piem\u0113ram, pas\u016bt\u012bjuma numuru. Varat izmantot t\u0101l\u0101k pievienoto veidlapu, bet tas nav oblig\u0101ti. Lai izmantotu atteikuma ties\u012bbas, iepriek\u0161\u0113ja m\u016bsu at\u013cauja nav vajadz\u012bga.<\/p>

Pre\u010du nos\u016bt\u012b\u0161ana atpaka\u013c<\/h2>

Nos\u016btiet vai nododiet preces SIA KOLOS MEDIA, Nomet\u0146u iela 53\u20138, R\u012bga, LV-1002, Latvija, bez nepamatotas kav\u0113\u0161an\u0101s un ne v\u0113l\u0101k k\u0101 14 dienu laik\u0101 p\u0113c pazi\u0146ojuma par atteikumu. Ja vienk\u0101r\u0161i p\u0101rdom\u0101j\u0101t pirkumu, tie\u0161\u0101s atpaka\u013cnos\u016bt\u012b\u0161anas izmaksas sedzat j\u016bs. Ja prece ir neatbilsto\u0161a vai pieg\u0101d\u0101ta nepareiza prece, sazinieties ar mums, lai vienotos par atbilsto\u0161u risin\u0101jumu, neuzliekot jums nepiecie\u0161am\u0101s atgrie\u0161anas izmaksas. Preces dro\u0161i iesai\u0146ojiet un pievienojiet komplekt\u0101 sa\u0146emtos piederumus. Ori\u0123in\u0101lais iepakojums ir v\u0113lams, ta\u010du neatv\u0113rts iepakojums nav atteikuma ties\u012bbu priek\u0161noteikums.<\/p>

Preces p\u0101rbaude<\/h2>

Preci dr\u012bkst p\u0101rbaud\u012bt tik daudz, cik nepiecie\u0161ams t\u0101s rakstura, \u012bpa\u0161\u012bbu un darb\u012bbas noskaidro\u0161anai. J\u016bs atbildat tikai par preces v\u0113rt\u012bbas samazin\u0101jumu, kas radies, r\u012bkojoties ar preci vair\u0101k, nek\u0101 \u0161\u0101dai p\u0101rbaudei nepiecie\u0161ams. Iepakojuma atv\u0113r\u0161ana pati par sevi neat\u0146em atteikuma ties\u012bbas.<\/p>

Naudas atmaksa<\/h2>

Par pirkumu, no kura esat atteicies, sa\u0146emtos maks\u0101jumus, tostarp attiec\u012bgajos gad\u012bjumos m\u016bsu l\u0113t\u0101k\u0101 standarta pieg\u0101des veida izmaksas, atmaks\u0101jam bez nepamatotas kav\u0113\u0161an\u0101s un ne v\u0113l\u0101k k\u0101 14 dienu laik\u0101 p\u0113c atteikuma pazi\u0146ojuma sa\u0146em\u0161anas. Papildu izdevumus par d\u0101rg\u0101ku izv\u0113l\u0113to pieg\u0101des veidu neatmaks\u0101jam. Atmaksu varam aiztur\u0113t l\u012bdz pre\u010du sa\u0146em\u0161anai vai pier\u0101d\u012bjuma sa\u0146em\u0161anai, ka preces nos\u016bt\u012btas atpaka\u013c, atkar\u012bb\u0101 no t\u0101, kur\u0161 notikums iest\u0101jas agr\u0101k. Izmantojam s\u0101kotn\u0113jo maks\u0101\u0161anas l\u012bdzekli, ja vien nep\u0101rprotami nevienojamies cit\u0101di; par atmaksu komisijas maksu nepiem\u0113rojam. Da\u013c\u0113jas atgrie\u0161anas gad\u012bjum\u0101 atmaks\u0101jam par atgrieztaj\u0101m prec\u0113m faktiski samaks\u0101to summu un likum\u0101 paredz\u0113to pieg\u0101des izmaksu da\u013cu.<\/p>

Neatbilsto\u0161as preces un s\u016bdz\u012bbas<\/h2>

Atteikuma ties\u012bbas ir no\u0161\u0137irtas no ties\u012bb\u0101m attiec\u012bb\u0101 uz l\u012bguma noteikumiem neatbilsto\u0161u preci. Pat\u0113r\u0113t\u0101js pras\u012bjumu par neatbilst\u012bbu var pieteikt divu gadu laik\u0101 no preces sa\u0146em\u0161anas, inform\u0113jot m\u016bs divu m\u0113ne\u0161u laik\u0101 p\u0113c neatbilst\u012bbas atkl\u0101\u0161anas. Atkar\u012bb\u0101 no apst\u0101k\u013ciem likum\u0101 paredz\u0113tie risin\u0101jumi ir bezmaksas remonts vai apmai\u0146a, cenas samazin\u0101jums vai l\u012bguma atcel\u0161ana likum\u0101 noteiktajos gad\u012bjumos. \u0160\u012bs ties\u012bbas nav atsevi\u0161\u0137a komercgarantija. S\u016bdz\u012bbu un pirkuma inform\u0101ciju nos\u016btiet uz heating@kolos.lv. Sniedzam pamatotu rakstveida atbildi 15 darbdienu laik\u0101; ja nepiecie\u0161ams pamatots termi\u0146a pagarin\u0101jums, paskaidrojam iemeslu un jauno atbildes datumu.<\/p>

Atteikuma veidlapas paraugs<\/h2>

Adres\u0101ts: SIA KOLOS MEDIA, Nomet\u0146u iela 53\u20138, R\u012bga, LV-1002, Latvija, heating@kolos.lv
Ar \u0161o es\/m\u0113s pazi\u0146oju\/pazi\u0146ojam, ka v\u0113los\/v\u0113lamies atteikties no l\u012bguma par \u0161\u0101du pre\u010du ieg\u0101di: __________
Pas\u016bt\u012b\u0161anas \/ sa\u0146em\u0161anas datums: __________
Pas\u016bt\u012bjuma numurs, ja pieejams: __________
Pat\u0113r\u0113t\u0101ja(-u) v\u0101rds un uzv\u0101rds: __________
Pat\u0113r\u0113t\u0101ja(-u) adrese: __________
Paraksts, tikai tad, ja veidlapa iesniegta uz pap\u012bra: __________
Datums: __________
Nevajadz\u012bgo sv\u012btrot.<\/div><\/p>

Ja str\u012bdu neizdodas atrisin\u0101t<\/h2>

Varat v\u0113rsties Pat\u0113r\u0113t\u0101ju ties\u012bbu aizsardz\u012bbas centr\u0101 (PTAC)<\/a> un attiec\u012bgajos gad\u012bjumos Pat\u0113r\u0113t\u0101ju str\u012bdu risin\u0101\u0161anas komisij\u0101 vai ties\u0101. J\u016bsu oblig\u0101t\u0101s pat\u0113r\u0113t\u0101ja ties\u012bbas netiek ierobe\u017eotas.<\/p><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-36","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kolos.lv\/shop\/lv\/wp-json\/wp\/v2\/pages\/36","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kolos.lv\/shop\/lv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kolos.lv\/shop\/lv\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/kolos.lv\/shop\/lv\/wp-json\/wp\/v2\/comments?post=36"}],"version-history":[{"count":0,"href":"https:\/\/kolos.lv\/shop\/lv\/wp-json\/wp\/v2\/pages\/36\/revisions"}],"wp:attachment":[{"href":"https:\/\/kolos.lv\/shop\/lv\/wp-json\/wp\/v2\/media?parent=36"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}